Privacy statement softcotton.nl
In our webshop, personal data is processed that is privacy-sensitive. We think it is very important that this is handled with the utmost care. We do this when processing this data, but also when protecting it.
It goes without saying that we adhere to the requirements of privacy legislation. In this privacy statement we explain which data we collect, which data we use and for what purpose we use it.
Softcotton.nl is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
Muted Hammer channel 33
2021 KL Amsterdam
info@softcotton.nl
Personal data that we process
Softcotton.nl processes your personal data because you use our services and/or because you provide this information to us yourself.
Below you will find an overview of the personal data we process:
- First and last name
- Address data
- phone number
- E-mail address
- IP address
- Information about your activities on our website
- Internet browser and device type
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@softcotton.nl and we will delete this information.
For what purpose and on what basis do we process personal data
Softcotton.nl processes your personal data for the following purposes:
- Sending a newsletter and/or advertising folder
- To be able to call or e-mail you if this is necessary to carry out our services
- To deliver goods and/or services to you
- We make an analysis of your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
- Softcotton.nl also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision making
Softcotton.nl does not make decisions based on automated processing on matters that can have (significant) consequences for people.
These are decisions taken by computer programs or systems without human intervention.
How long we keep personal data
Softcotton.nl does not store your personal data longer than necessary to process your orders including warranty. We will then store your data for a maximum of one year. After that, your data will be deleted, unless there is a statutory retention obligation, such as the fiscal retention obligation that applies to payment data.
Sharing personal data with third parties
Softcotton.nl does not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Softcotton.nl remains responsible for these processing operations.
Cookies, or similar techniques, that we use
Softcotton.nl uses functional and analytical cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The functional cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of analytical cookies by disabling them in the Cookie Wizard or by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.
The analytical cookies that we collect are cookies that are placed to measure and analyze the behavior of the visitor on this website. We use this information to make the website as optimal and user-friendly as possible.
View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Softcotton.nl. and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@Softcotton.nl.
To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
Softcotton.nl would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we secure personal data
Softcotton.nl takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact us at info@softcotton.nl
Softcotton.nl
